How to use and assign User Groups in AvertX Connect

User permissions in AvertX Connect are now granted based on User Groups. Instead of assigning each user to Admin/Super User/User, you simply assign the user to a user group, which has pre-defined permission levels.

Permission levels for User Groups     

Permissions Admin Super User User
View Live Video  ✓  ✓  ✓
Search Recorded Video  ✓  ✓  ✓
Export/Share Video Clips  ✓  ✓  ✓
View Your Own Video Clips  ✓  ✓  ✓
View Alert History  ✓  ✓  ✓
View/Edit/Delete All Video Clips  ✓  ✓

Download Video Clips  ✓  ✓

2-Way Audio  ✓  ✓
View/Edit Alert Rules  ✓  ✓
Activate Relay   ✓  ✓  
User Management  ✓    
Manage Locations  ✓    
View Hidden Cameras*  ✓    
View/Edit Reports  ✓
Setup  ✓    

Using and Assigning Users to User Groups 

User Groups are classifications which grant users permissions to access various aspects of the account. Accounts have three User Groups: Administrator, Super User, and User. These default groups cannot be edited, and it will be necessary to create a new User Group to choose recorder/camera access for users in the group. To view and make changes to a User Group (other than a default one), click Edit next to the desired User Group, or Create a New User Group. 

Set up User Groups to manage your users by job description and level of access. Instead of setting up every user individually, User Groups will not only save you time during initial setup and when making changes but will also improve security by ensuring that a single individual doesn’t get left out of updates or changes. 

Creating a New User Group 

  1. Click Add New User Group. 
  2. Enter a User Group Name and a Description. 
  3. Click Create when finished.

Note: You can create new user groups and assign them to Super User or User, but you can only have one Admin group, which is the default.

Removing User Permissions

To remove all permissions from a User, remove the user from all User Groups. Remove users by clicking the X next to their names. Alternatively, the permissions can be removed by deleting the User in the User Details menu.  

Adding Locations and Cameras

Cameras access can be added to User Groups either by Location or by Individual Cameras. Add locations and devices to the User Group by clicking Add Location or Add Camera in the Locations / Cameras tab.

  1. Click Add Location or Add Camera to add new locations or devices. 
  2. Click the plus next to each Location or Camera you want to include in this report. 
  3. Click Select when finished.

*Hidden Cameras

In addition to adding cameras to a User Group, individual cameras can be hidden from User Group.  Users will not be able to see the cameras. This permission will override any other camera permissions. Users in this group will be denied access to the cameras even if they are granted access in another user group. Users in the Admin User Group are able to see Hidden cameras.

  1. Click Add Hidden Camera to hide cameras. 
  2. Click the plus next to each Camera you want to hide from Users in the User Group. 
  3. Click Select when finished.

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