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If your camera is blurry, it may need to be focused. Cameras such as the HD848, HD838, HD828, HD820 and HD920 are equipped with an autofocus lens, and will focus when you activate the zoom functions.A
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When a dome camera is mounted outside, it can collect dirt and dust, especially in an uncovered installation location. Dirt and dust on the dome will reflect IR light back into the camera lens, sev
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Note: This FAQ only applies to the following cameras: HD30, HD300, HD310, HD40, HD80, HD810 and HD90. Other cameras have newer hardware and higher capacities. Check your camera's specifications doc
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If the camera is not communicating properly with the recorder, it may need to be manually reset to factory defaults using the physical reset button (see pictures below for reset button location):
Ens
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The HD80 dome cover is designed with a watertight seal to protect the camera from water ingress. Use the instructions below to remove the dome cover:
Use the included Torx wrench to loosen the dome c
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Current AvertX legacy camera models are: HD30, HD40, HD90, HD80, HD300, HD310, HD320, HD510, HD810, HD712, HD7022AvertX legacy cameras include the option to record video to an internal micr
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