How do I view and update the Software on my ProConnect Recorder?

This FAQ only applies to AvertX ProConnect series recorders. Use this article to find the current firmware/software and Operating System / Image version for the ProConnect NVRs.

How to view your ProConnect Recorder Software through AvertX Connect

  1. Log into your AvertX Connect cloud service account and Click on the Managment tab.
  2. Navigate to the device you wish to check under the selected Location.
  3. Select the Software Updates tab at the recorder level to view your devices current version, release notes, and release date.

  4. You may also check your device’s current software version under Managment > Locations > Recorders

How do I update the Software on my ProConnect Recorder?

All recorder software is managed by AvertX Automatic Updates. Learn more here.

Recorders automatic updates run on a default schedule and will be installed according to the set cadence. If you want to update your device before the default schedule:

  1. Log into your AvertX Connect cloud service account and Click on the Managment tab.
  2. Navigate to the device you wish to check under the selected Location.
  3. Select the Software Updates tab at the recorder level and navigate to Available Software Updates.
  4. If a software update is available, you will be able to select update and begin the updates.

Manually update your ProConnect Recorder Software

  1. Log into your AvertX ProConnect recorder Locally or through AvertX Connect with an AvertX Connect account.
  2. Click on Setup at the NVR console, or the gear icon in the upper right menu bar when using a computer.
  3. Under System Settings, click on System Settings > Settings menu.
  4. Select the Software tab.
  5. Click Show More Options
  6. Then select a file or URL to update to.