Locations in AvertX Connect AvertX Connect has added an exciting new way to help you control your video surveillance gear more efficiently. With the Management > Loca …

This document outlines options and features for viewing live video streams of cameras connected to a ProConnect NVR through a web browser. The ProConnect user interface can be viewed through multiple …

The following safeguards are provided in the recorder's User Manual and intended to help maintain and possibly extend the life of the product:IMPORTANT SAFEGUARDS1. Read Owner’s Manual – After un …

ProConnect NVRs are capable of exporting recorded footage to external digital/virtual sites and physical drives connected via USB. Nonetheless, due to data transfer speed differences and the large am …

An internal system recovery will use software files residing on the ProConnect network video recorder (NVR). The internal recovery resets the operating system to its default. Existing video foota …

Multi-camera edit in the ProConnect administrative interface allows for simultaneous changes to multiple cameras settings if they have the same username and password.  -  This feat …

Login to the NVR through a web browser (Chrome, Safari, Firefox, Edge, etc) via an account on AvertX Connect Click on the Search tab at the top left side of the screen Using the search o …

The directions provided below for configuring Port Forwarding on a router are generic, keeping the following in mind: There are many different network router brands, models, features, and configu …

The AvertX HD354 and some 3rd party cameras provide bare wires that can be configured to connect to external speakers and mics using 3.5mm or RCA connectors. This provides a more customized/professi …

User permissions in AvertX Connect are now granted based on User Groups. Instead of assigning each user to Admin/Super User/User, you simply assign the user to a user group, which has pre-defin …

ProConnect NVRWhen first logging into the ProConnect, you will sign in with default credentials:username: admin                 password: 1234 In the First …

After completing a system restoral (like an internal system recovery or factory reimage/reset), upgrading storage, replacing, or receiving a recently repaired ProConnect NVR do the following …

Viewing exported video on AvertX NVR platforms varies according to the respective recorder platform/operating system.AVI and MP4 files are a commercial format for digital video files and are compre …

Use this article to export/upload video clips from a ProConnect NVR to the AvertX Connect cloud service.Login and access the AvertX Connect cloud service's dashboard.Select the Video > Video Clips …

You can use an installed digital media player application or program to view/watch video clips exported to a local location on your computer.Windows1. Windows Media Player2. VLC Media PlayerMac1. Quic …

When Enabled, the Remote Support Options within Avertx Connect allows the Avertx Technical Support Team to access an unattended recorder and AvertX Connect account in a controlled environme …

Macros in the ProConnect NVR are "if / then" programming functions that can be used to automate certain alert and reporting features of the NVR. They can be used for AvertX Connect alert and push noti …

If an AvertX Connect account activation acknowledgement/confirmation is pending or hasn't been received to access an NVR through the AvertX Connect cloud service, you may re-send an account invitation …

The AvertX Connect Spot Check Report displays a series of images from one or more cameras at predefined periods throughout the day. Images can be grouped by recorder, camera, date/time, time. These re …

We value your decision to choose AvertX and look forward to continue providing cloud-friendly surveillance products and services. With the October 3rd, 2023, update to the AvertX Connect c …

ProConnect NVR's system resource usage of the recorder's CPU, GPU, and Memory usage can be viewed through the user interface on ProConnect version 3.0 or higher.The gauges provide a dynamic …

We recommend using the AvertX Connect versus a Direct Connect. However, setting up a Direct Connection to your recorder over AvertX Connect can be helpful in certain situations. The following will be …

Follow these steps to reset the password of an AvertX Connect cloud service account:From a web browser, navigate to the AvertX Connect webpage.Enter the email address that is registered as an AvertX C …

Additional accounts can be added to an existing AvertX Connect account. Log in to Avertx Connect with an AvertX Connect account (email & password) that has Administrator permissions.Navigate to t …